Frozen in your tracks about what to do with your computer? Programs to
increase your productivity, programs to help you to better organize and
use your information, there are so many titles being thrown around it
can confuse anyone into not taking any action.
A recent study by International Data Corporation projected that
by the end of 1996, software companies are expected to ship more than 35
million NEW software packages. No wonder computer users are so
overwhelmed!
All businesses have certain things in common. Every business
needs to do marketing and advertising, word processing (letters,
proposals, contracts), records management (filing & document tracking),
scheduling and accounting. There are software programs to help you with
each of these functions, and more!
Due to the fact that we feel we need to move through life faster
& faster, computers are found more and more in homes, too. Programs for
tracking assets, finances, doing homework, sending out Christmas cards,
etc. are in abundance.
PC Tech Associates will help you choose the right program(s) to fit
your needs and your budget. PC Tech is an independent consulting firm
with no ties to any particular software company. Call us today.
What is contact management? Everyone has contacts, friends, neighbors,
relatives, business associates, landlords, doctors, favorite
restaurants, etc. People in business have clients, customers, vendors,
potential clients, etc. Contact management programs help track
information and activities on these various people.
Living in the information age is not easy, we are expected to remember
so many more people than the town grocer or the local insurance agent or
the neighborhood plumber. Nowadays, we need tools to help us remember
all the people and their phone numbers too. Pager numbers, fax numbers,
cellular phone numbers, extension numbers, why one of our clients has
nine phone numbers!
Of course, contact managers track more than just phone numbers and
addresses. They can track birthdays, contact history, every appointment,
every phone conversation, items mailed, their hair color (to help you
remember what they look like), any information about them that will help
you remember who they are and what activities you have done for them or
with them.
With a contact manager, you can schedule events for the future. How many
times have people said to you, "Call me next week to talk about
that..."? How many times have you said to yourself, "I need to follow up
with this person next month."? How do you remember all those dates and
times?
You've heard it often lately, "Success in any highly competitive market
is the establishment of relationships. Personal relationships and
customer service are tantamount to success." Wouldn't it be great if you
could say to someone, "How is your mom? The last time we spoke, she was
sick." If you do any marketing and sales in your business, a contact
management program is a must. Use it to track a direct mail program or
sales promotion to a group of contacts, test a sales technique and track
the response, manage an advertising campaign all with a few clicks of
your mouse!
Recently, PC Tech Associates has become involved in the development of a
contact management product, Lead-Commander. We believe it can help our
clients with their contact management needs. It runs in both the Windows
and Macintosh environments, it is extremely easy to use and is intuitive
and powerful. During your next follow up call or appointment with us,
please ask us about it, we would be happy to share our experiences with
you.